Getting a COVID-19 test at home

We don’t want chronic illness, disability or carer responsibilities to be a barrier to Victorians getting tested if they have symptoms – so we’ve started a Call to Test program to arrange in-home tests for people unable to leave their home to get tested.

Arranging a test is as simple as calling the coronavirus hotline and speaking to a clinical staff member who will assess eligibility for the service and arrange GP referral if the patient doesn’t have one from their own doctor.

Nurses wearing appropriate PPE and observing all hygiene and physical distancing protocols will conduct the test on eligible patients.

A carer can also request the service on behalf of the person they are caring for, but a GP referral will still be required. People can call the coronavirus hotline 1800 675 398 (option 9) to be assessed or have others in their care assessed for Call to Test.

Call to Test is currently running in metropolitan Melbourne and work is underway to expand the service to the rest of the state.

People may be eligible for the service if they have an injury, chronic health issue or frailty affecting mobility, moderate to severe physical or psychosocial disability, moderate to severe mental health or behavioural issues or carer responsibilities for a person with a moderate to severe disability – as well as individuals that are eligible and are identified by DHHS as a close contact, and have received DHHS notification to get tested.